July-August 2008

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Listening Versus Logging

Which is more effective for a water utility that has almost 400 DMAs and a service area slightly larger than one million customers—acoustic loggers or teams of acoustic-listening specialists?

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Overview of historic sites in Bristol
Photo provided by Illustrated London News, Wikipedia

By Mark Saunders

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Water has always been an integral part of Bristol’s history. England’s sixth largest city, it is located on the estuary of the River Severn, which has a tidal range of almost 40 feet, and flows into the Bristol Channel between England and Wales. The city has been major shipping port dating back to the 10th Century, when England first began trading for Irish wool. In addition to the River Severn and the River Avon, Bristol is also blessed with a large number of wells that produce relatively inexpensive potable water.

In 1997 after two years of severe drought, the British Office of Water Services introduced a new set of water leakage standards for utilities in England and Wales. These changes amount to what a 2002 American Water Works Association Worldwide Best Management Practices report called, “the most advanced national system of water loss control in the world today.”

In order to meet these mandates, Bristol Water plc, a water-only utility with a 1,000-square-miles service area and a daily output of more than 300 million liters, began a program of district metering, which produced dramatic results. For example, between 1995 and 2002, Bristol Water reduced its leakage levels from 66 million liters per day (17.4 million gallons) to 53 million liters per day (14 million gallons)—a 19.7% reduction and a savings of 13 million liters per day.

In 2001, Bristol Water’s Water Services Department, Network Technical Section, undertook a survey to determine which was the most effective leak-prevention strategy: acoustic loggers or teams of acoustic-“sounding” experts. The investigation was two-fold: 1. Determine whether there were sound economic reasons to replace acoustic-listening teams with loggers; 2. Test acoustic loggers under a variety of conditions.

Photo: Adrian Pingstone, Wikipedia

The River Avon flows through the center of Bristol, England

The question, posed by the study’s authors Frank van der Kleij and Matthew Stephenson, eloquently states the nature of Bristol Water’s investigation: “In an environment with a very high level of district metering and a pool of qualified and fully trained leakage inspectors, what is the practical experience of using acoustic logger in leakage surveys?”

While the results of van der Kleij and Stephenson’s work are interesting, perhaps the most telling aspect of this study is that 97% of properties in Bristol Water’s service are within a District Meter Area (DMA)—a level of meter coverage uncommon in the US. According to the study, Bristol Water’s active use of district metering and qualified leakage inspectors produced an “Infrastructure Leakage Index between 1.3 and 3.0 in 10 resource zones, with a weighted company average of 1.8.”

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Bristol Waters tested three types of loggers in their study: Type 1 (with radio transmitters), Type 2 (with the choice between quick download of information or full analysis), and Type 3 (with a correlating function). The initial investigation was broken down into two types of surveys: detailed and general.

Detailed surveys were performed when excessive losses occurred gradually over time, and multiple leaks were the suspected culprits. This type of survey included listening to all fittings and fixtures, including stop taps.

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