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Cutright, Elizabeth

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Tuesday, April 03, 2012 12:36 PM

Smart Data, Smarter Use

By: Cutright, Elizabeth Comments

Information is power. We all know this is especially true when it comes to water resource management. Here at Water Efficiency, we’ve focused a lot on the importance of data integration and the value of reliable and accurate water use statistics. Whether it’s AMR and AMI, GIS and SCADA, or a combination of all the different tools available to the water purveyor, the bottom line is that you “can’t manage what you can’t measure.”

So what happens when you’ve got the facts and figures, but the information is not as accurate or extensive as you need?

That’s the current situation in New Zealand, where a new report released by Environment Canterbury indicates that current water measuring systems are either inadequate or improperly installed.

“We need good quality data on water use in order to better manage and allocate the huge freshwater resource we have in Canterbury,” says Environment Canterbury’s Commissioner David Caygill.

The Canterbury Water Use Report highlights that only one third of the region’s 7,022 groundwater wells are equipped with water measurement devises, while less than 20% of the area’s surface water is being adequately measured.

“Only 801 wells—or 11.4%—had reliable records from the last 250 days,” states the report.

Stateside, accurate and reliable water use data is definitely a concern, but as measurement devices become more prolific—and more accurate—there’s bound to be a backlash (http://www.smartgridnews.com/artman/publish/Technologies_Metering/Smart-meter-backlash-Nevada-consumers-claim-nefarious-conspiracies-4564.html). 

Water is a commodity, but it’s also a necessity—and at times the need to fund water collection, treatment, and delivery can overcome the users who are charged for the service. And as it becomes possible to monitor each drop and charge for each gallon, it’s inevitable that customers will begin to fear (and suspect) their water bill. 

Interactive billing software (that allows customers to log on and track their own usage) and increased public awareness campaigns can do a lot to lessen the pain of higher water rates, but even while those of us in the industry can clearly see the need for accurate, reliable, and easily accessible data, we must remember that it’s not so cut and dry to the folks turning the faucets and writing the checks.

So what do you think? How can communities in the US obtain accurate and reliable water use data, particularly when many areas lack the funds or the infrastructure to facilitate implementation of smart data systems? Are we doing enough to inform the public about the need for accurate water use measurement? And can information about water use—and abuse—be enough on its own to inspire changes in behavior and increase conservation efforts?

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What Do You Think?

 

Rob Steiner

Wednesday, April 04, 2012

One item about smart data and smart water use that is often overlooked, is how do we get the information into the hands of the consumers? We've found that an overwhelming majority of water users don't understand their bill, can't calculate exactly how much water they use and don't know how they compare to average or efficient neighbors. Besides just getting good data to the utility/district/city, we also need to prioritize getting good data to the consumers.

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